Legal information

About the organisation

This website is operated by Conviction, an unincorporated association supporting adults affected by the criminal justice system in England and Wales. Read our story and how we are run.

Our services are remote. We do not offer appointments at an office or a place to visit. Contact us at contact@conviction.org.uk.

Our data protection registration is ICO reference ZB782769. Registration records our data protection fee entry. It is not an endorsement of our services or a certification of compliance.

Information and support

This website explains our work and how to enquire. General information cannot take account of every person’s circumstances. If you need legal advice, representation or help with a deadline, contact an appropriately qualified legal adviser. Our urgent help and legal advice routes can help you find a starting point.

Enquiries and any support we agree to provide are free. We assess requests for suitability and capacity. Sending an email does not mean a case has been accepted. We will need to agree what support we can offer and its limits.

We do not provide legal representation or an emergency service. These descriptions do not remove any rights or protections you have under applicable law.

Other websites

We operate the Criminal Justice Hub as a separate public information resource. This website also links to other organisations where that may help you find advice or support.

Other websites explain their own services, terms, privacy and accessibility arrangements. Check those details before sharing information or relying on a service.

Contact and concerns

If you spot an error, need information in another format or have a concern about our work, please contact us. You can read our feedback and complaints guidance before sending details.

For concerns about personal information, use the data protection complaints route. Our policies section brings together the public statements available on this website.